At Click On Mattresses we make every effort to ensure you are satisfied with our service and the information you receive from our web site. If you are not satisfied in any respect, please refer to our terms & conditions as below.

It is your responsibility to ensure that the information you have agreed to access and/or download from The Click On Mattresses website allows you time to check the outline details of what you wish to buy before you make your purchase. Once you have agreed to the purchase, you are responsible for completing the transaction. We cannot be held responsible for information accessed or downloaded in error.

1. General

These terms and conditions applly to the contract between us for the supply of the goods ordered by you and described in the order confirmation.

2. The Price and the Payment

2.1 The price of the goods is set out in the order confirmation.

3. The Goods

3.1 There may be slight variations in the specifications or descriptions of the goods but such variations will not significantly affect the quality or fitness for the purpose of the goods.

4. Collections/Delivery

4.1 We will endeavour to meet the collection/delivery dates quoted to you, however we do not guarantee such dates. We will not be liable for any loss or damage you suffer due to any circumstances beyond our reasonable control.

4.2 We will notify you once the goods are ready for collection/delivery and make appropriate arrangements.

5. Storage

5.1 Where delivery of rodered goods may need to be delayed, we will store them without charge for up to 14 days. After this time, where a deposit has been paid, payment will be due in full. A storage charge will be incurred of a minimum of £25 per week.

5.2 In the event of non payment of an invoice, we will advise you that we shall resell the goods and you will forfit the 50% deposit.p>

6 Cancellation

6.1 Clickonmattresses Ltd. reserve the right not to accept cancellation of goods ordered. In the event of a cancellation being accepted, the deposit will be retained and any costs or losses incurred by Clickonmattresses will be recovered.

6.2 We may only cancel your order if we are unable to supply the goods due to any cause beyond our reasonable control. In this event our only liability to you shall be to refund any deposits or advance payment made by you.

7. Delivery

7.1 It is the customer’s responsibility to ensure that there is access to, and space in, the designated area appropriate to the goods they have ordered. Clickonmattresses will accept no responsibility for any additional charges incurred in order to affect delivery e.g. window removal, lifting equipment etc.

8. Standard Delivery

8.1 Our delivery service is to the door. It is up to the delivery driver's dec goods to the designated area. If our delivery crew believe that it is not possible to deliver goods to the designated area without damage being caused either to the goods or other property, the customer will be asked to sign an indemnity form.